Bernadette is the Managing Director of The Advisory Hub, a boutique business advisory firm that provides project-based consultancy services for asset-intensive industries. Her husband John is a Sales Director with a large multinational IT Company they have 3 children and they are busy!
Q. What prompted you to look for concierge/organising services?
A. To be honest I wasn’t looking for a concierge or organising service (or at least I didn’t think I was)! I read an article about TCC in Style (I think) and I thought ‘Maybe my family needs someone to help us with that last 10%’. What I didn’t realise at the time was that the last 10% was actually more like 40%.
Q. Why did you choose to use TCC?
A. I chose TCC after meeting Adele. She took the time to come and meet us at our home and I instantly felt she understood us and what needed doing – probably more than I did!
Q. What kind of solutions were you looking for?
A. I was looking for someone to help manage the household, to help out during those times I am away (or just too busy). My ‘to do’ list for around the house was getting to point that I was feeling a little out of control! I also had a cleaner that was doing the same thing every day rather than ensuring all the cleaning activities were being covered.
Q. Did we deliver those solutions?
A. TCC have delivered us many solutions and exceeded my expectations each and every time! From day spas to concrete cleaning to redoing our cleaners schedule!
Q. How has engaging TCC changed your lifestyle?
A. Just knowing that I have someone that I can send a quick email to (at any time of the night or day) and that the job will get done (and gets done quickly). TCC takes ownership from start to finish!
Q. What has been the stand out moment of our services to you?
A. My son’s 11th Birthday party. From invitations, to organising the transport and the venue, his look of happiness and my look of stress free! 1 week later it was my daughter’s 19th birthday – again from brunch to pedicures to the bar tab and list for a small get together for her friends.
Q. Would you recommend TCC to others?
A. Yes absolutely every busy family needs TCC.